The most important leadership activities for a new CEO during the first 100 days.
As a new CEO, you have been appointed by a board of directors to either turn around an organization, or to build on its success. To do this, you need the support of your leadership team, and other influential people within the organization. But their support is not guaranteed.
During your first 100 days as a new CEO, your immediate subordinates, your customers and the entire organization will be watching you. They will wait to see you how you relate to them, and based on what you do or don't do, they will decide whether or not they are going to support you.
To prevent yourself from being distracted by people who want to maintain the status quo, the focus for your first 100 days as a new CEO should be on:
Before you can put your own stamp on the organization, you need to understand the context you are working in, and the players in the game you are now playing. To understand the context read whatever documents are available that give you a feel of the organization's strategy and culture. This includes:
Meet each of your team members individually. Begin to build support. Ask them questions in a way that shows you want to get to know and understand them. For example ask them about:
Ask your HR director to set up interviews with key people within the organization who are not part of your management team, but may be powerful contributors or centres of influence. At these interviews ask the same questions that you asked your management team. Especially the question "What is the first thing you would focus on in the next 100 days, if you were the CEO?"
Ask your marketing director to set up interviews with the 20% of customers who provide 80% of the organisation's profits.
Meet with your organisations most important customers.
Walk around the organization.
Analyse the responses from all your meetings, observations and from reading documents. Create into 3 lists detailing:
Take some time to develop a speech that you will give to your management team. This speech will set the tone for how things will be done in the organization under your watch and should cover 3 themes:
You now need to ensure that your top team works effectively as a team. This means that they:
Use some of the team building interventions in the OD interventions library to help you build the team you want to work with in the future.